Live and Recorded Webinars

This class will show you the steps of the Traditional Approach and lead you in a discussion of the process. You will have the opportunity to create your own traditional business... Read more

This program will focus on the key Human Resources (HR) essentials you should have in place for your small business whether you handle them internally or outsource to a third... Read more

Is your business throwing away money? Money your customers would be delighted to pay you — if only you asked (through different pricing)? Learn how much more profitable you... Read more

In the Donor Retention Handbook, you'll learn why retention is so important, what it takes to convince a donor to give again, and how to foster long-term relationships with your... Read more

In the Donor Retention Handbook, you’ll learn why retention is so important, what it takes to convince a donor to give again, and how to foster long-term relationships with your... Read more

The class looks at all the stages of Customer Service and helps you build a solution that will work for your organization. It concludes with an inside look at how top quality... Read more

This class is not intended to teach you how to do PowerPoint, although feel free to ask questions about the mechanics. Rather, the purpose of the course is to teach you how to... Read more

This class is not intended to teach you how to do PowerPoint, although feel free to ask questions about the mechanics. Rather, the purpose of the course is to teach you how to... Read more